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We encourage everyone across our supply chain to share feedback directly with Apple. That’s why we’re focused on ways to amplify their voices. We interview and survey hundreds of thousands of supplier employees each year and provide hotlines, as well as a feedback form on this website, so they can anonymously raise concerns to us. We use this feedback to support our suppliers in strengthening their operations and management practices, providing the best possible experience for their employees.
In addition to addressing the feedback we receive from supplier employees, we promptly investigate any allegations we receive, with Apple experts typically arriving onsite within 24 to 48 hours. Apple does not tolerate retaliation, and any supplier that retaliates against an employee for raising a concern faces immediate consequences, up to and including termination of their business with Apple. We require our suppliers to promptly address any issues that arise, and we regularly check on their progress until we confirm that all necessary actions have been taken.
If suppliers are unwilling or unable to correct any issues, they risk removal from our supply chain. Since , we have removed 25 manufacturing supplier facilities and 229 smelters and refiners from our supply chain for failing to meet our standards.
We believe that the best technology works for everyone and that focusing on accessibility extends to making jobs in our supply chain open to more people.
In , we launched the Vocational Education for Persons with Disabilities program to help our suppliers create manufacturing environments that are more accessible, providing community and accommodations for people who would benefit from tailored support.
In addition to modifying physical workplaces, participating suppliers across the United States, China mainland, India, and Vietnam are also delivering training to create inclusive environments and building community through extracurricular activities and gatherings.
Participants in the program hold a variety of manufacturing roles that were previously not accessible, with some advancing to leadership roles in their facilities.
Through the Apple Education Hub, part of the Apple Supplier Employee Development Fund, people across our supply chain are able to access technical education and resources on topics such as personal development, leadership, computer science, coding, robotics, recycling, and advanced manufacturing. These programs enrich supplier employees’ workplace experiences and provide the skills needed to pursue opportunities in highly technical fields. For example, graduates of our Swift coding program have launched apps on the Apple App Store, meeting our high bar required for publication.
We partner with leading experts such as the Council for Adult and Experiential Learning (CAEL) in the United States, Zhejiang University in China mainland, and St. John’s Medical College in India to ensure that our programs are innovative, meaningful, and connected to relevant opportunities in local job markets.
We’re committed to cultivating a supply chain where people can thrive — inside and outside work. This means providing the people in our supply chain with the tools needed to focus on their physical and mental health. Since , millions of supplier employees have benefited from training on essential topics such as nutrition, reproductive health, early disease detection, and mental health. These programs are tailored to meet the needs of people at each participating site, equipping them with the knowledge and skills to take control of their own health, which can be shared with their communities to multiply the impact.
Coding is an important skill for many of the jobs of today and tomorrow. Through our coding program, supplier employees have the opportunity to learn Swift — a powerful Apple programming language for our platforms.
Participants begin with coding fundamentals before moving on to the advanced level, where they learn how to design and code their apps. Many participants have created apps for use at their own facilities, with some even creating apps that meet the high standards required for publication on the Apple App Store.
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As we continue to drive innovation in our products, the machines and facilities used to build them become more advanced. This is why we’re regularly reviewing and strengthening our machine safety programs to help keep the people who operate manufacturing equipment safe on the job. We require suppliers to design safer equipment from the start and to conduct regular trainings on topics such as the use of safety devices, inspection basics, automation safety, and hazards associated with moving parts. We also require suppliers to regularly inspect equipment and safety procedures to confirm that machines remain in safe working condition and that the rules put in place to keep people safe are being enforced and followed. If we do find issues, we work with suppliers to correct them and prevent them from happening again.
Everyone has the right to be safe at work. We work hard to verify that the materials, machines, and processes used to make our products safeguard the health and safety of the people in our supply chain and the planet we all share. We consistently update our industry-leading health and safety standards and confirm that our suppliers meet those standards through regular inspections. We also partner with our suppliers to build a workplace culture that puts health and safety at the forefront every day, including by requiring training and providing ways for employees to speak up if they identify opportunities to improve safety practices.
Consideration for the safety of supplier employees and customers guides the decisions we make about the materials we use in our products. We require our suppliers to follow our industry-leading chemical safety standards as we work to protect employees, communities, and the environment against chemical hazards. This includes working together to use safer materials in our products and manufacturing processes, such as in the cleaners used during product assembly. By collaborating with leading experts and nonprofit organizations, we’re accelerating the adoption of safer chemicals across the electronics industry, fostering safer working conditions for people far beyond our own supply chain.
Apple’s worldwide corporate operations have been carbon neutral since , and we’ve set a goal to become carbon neutral across our entire carbon footprint by .
Reaching our Apple goal means we first need to continue reducing the carbon emissions from our manufacturing processes. To make this happen, we’re designing our products to be less carbon-intensive, increasing our use of recycled and renewable materials, improving material efficiency, and transitioning our entire supply chain to 100 percent renewable energy. We’ll then use carbon removal to address the small amount of remaining emissions, starting with high-quality nature-based solutions, like those in the Apple Restore Fund.
We’ve called on our suppliers to decarbonize their Apple production by , and we’re helping them get there through targeted programs and training to improve energy efficiency and identify sources of high-quality renewable energy.
Our approach to protecting the planet considers not only the environmental implications of every decision we make, but also the impact of those decisions on people, particularly those living and working in communities disproportionately affected by climate change. This is why we consider our supply chain in the context of the local communities where our suppliers operate.
We collaborate with local partners — including companies, NGOs, and government agencies — to help address the diverse environmental needs of these communities, from improving water quality across entire watersheds to strengthening resilience to extreme weather. We piloted a program with the International Organization for Migration (IOM) to help a small community in the Philippines better withstand the impacts of repeated typhoons through the construction of resilient shelters. We share learnings from these projects across and beyond our supply chain, helping benefit more communities around the world.
We’re dedicated to minimizing resource use and waste as we build our products. We require our suppliers to avoid sending waste to landfills by implementing recycling and reuse programs and developing innovative materials and recycling strategies. Today, all established final assembly sites where Apple products are assembled and packaged are Zero Waste Certified.
Water is a critical resource shared by people and ecosystems around the world, and we’re working to protect it for future generations. Through our Clean Water Program, we’re helping suppliers reduce their water usage, promote water recycling, and prevent water pollution. Since the launch of this program in , 29 of our suppliers’ facilities have achieved certification through the Alliance for Water Stewardship (AWS), the world’s leading water stewardship organization. Earning this certification requires suppliers to adopt industry-leading water conservation and stewardship practices while also engaging with their community to protect resources across their local water basin.
Our goal is to one day build our products using only recycled or renewable materials and to end our reliance on mining. Each year, we move closer to that goal, with more components being made with 100 percent recycled or renewable materials. Effectively disassembling and recycling our products after use is a key part of our work to support a circular economy. These processes, led by Apple’s disassembly robots Daisy, Dave, and Taz, help recover valuable materials that can be used again, making the best use of limited resources and enabling us to design and build the next generation of devices to be even better for people and the planet. We help our suppliers efficiently and safely recycle our products by providing Recycler Guides and conducting assessments to verify that they’re meeting our standards.
We maintain strict standards for the responsible sourcing of materials — whether primary or recycled. Although Apple does not source primary material directly from mine sites, we work closely with our suppliers to uphold our standards and support partners that work to improve conditions in and around mining communities.
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